CRM - Customer Relationship Management: It is a business's strategy developed to minimize costs and enhance productivity by strengthening better customer support, commitment and satisfaction. A good CRM gathers information from all information centres in an organization to offer one, natural view of each client immediately. It allows customer experiencing employees in sectors such as marketing, customer support and sales to make quick decision making. Customer Relationship Management is a technique used to know more about customer's needs and behaviours in order to create more robust and powerful relationships with them. CRM software solutions supports marketing and sales, service functions to organizations in a huge range of service sectors including consumer, utilities, logistics and transportation, financial services, public sector and many more. Visit http://www.acgil.com/crm-solutions-india.htm to know more.
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